Where can I go for rent or security deposit assistance?
Due to the COVID-19 pandemic, rental assistance offices may be closed. Please check back for updates. Last updated January 29, 2021.
For Households Facing Hardship Due to the COVID-19 Pandemic:
- City of Philadelphia COVID-19 Emergency Rental Assistance Program
- Phase 4
- Coming soon in March 2021.
- The program is contacting anyone with an incomplete Phase 2 application to see if they are eligible for Phase 3 rental assistance.
- If you applied for Phase 2 and you were not able to complete your application by the deadline, then they should contact you by email regarding receiving Phase 3 rental assistance.
- They are not accepting new applications for Phase 3 rental assistance.
- For more information, visit phlrentassist.org
- Check Your Application Status
- Phase 2 closed as of November 4, 2020.
- Check Your Application Status
- Phase 1 closed as of May 16, 2020.
- Check your application status.
- Accepting applications by phone.
- Phone: 888-798-COVD (2683)
- Email: covid(at)uesfacts(dotted)org
For Low-Income Households:
- Accepting applications by phone only. Leave a message and expect a callback in 3 business days.
- Not accepting in-person applications at 1430 Cherry Street at this time.
- Phone: 215.686.7177
- Assistance generally ranges from $0 – $1500
- Accepting applications by phone or email.
- Phone: 215.560.1976
- Address: 801 Market Street (near 8th & Market)
- Mon-Fri 8:30am-4:30pm
- Very low-income tenants only.
- Assistance generally ranges from $0 – $400
- Referral only.
- Phone: 211
- Asociación Puertorriqueños en Marcha
- Accepting applications by appointment only.
- Phone: 215.235.6070
- Address: 600 Diamond St
- Catholic Social Services (CSS)
- Accepting applications at all locations by appointment only.
- Help Line: 267.331.2490
- CSS Northeast Family Service Center
- Phone: 215.624.5920
- Address: 7340 Jackson St (near Cottman & Torresdale)
- CSS Southwest Family Service Center
- Phone: 215.724.8550
- Address: 6214 Grays St (near 62nd & Elmwood)
- CSS North, Casa del Carmen Family Service Center
- Phone: 267.331.2490
- Address: 4400 N Reese St (near 5th & Cayuga)
-
HACE
- Phone: 215.437.7867
- Address: 4660 Frankford Ave
- Allegheny Ave
- Address: 167 W Allegheny Ave
- Phone: 215.426.8025
-
Accepting applications at all locations by appointment only.
Frankford Ave
- Accepting applications by phone.
- Phone: 215.427.0350
- Accepting applications by phone or online.
- Phone: 267.777.5800
- Web: www.pec-cares.org/rental-assistance.html
- Accepting applications by phone.
- Phone: 215.247.4663
- Address: 7047 Germantown Ave (near Mt. Pleasant Ave)
For Families with Children in Philadelphia Schools
- Accepting applications by phone or email.
- 1608 Walnut St, Suite 600
- Phone: 215.972.5170
- Email: family(at)uesfacts(dotted)org
For Survivors of Domestic Violence
- Congreso de Latinos Unidos
- Accepting applications by phone.
- Phone: 215.763.8870
For Veterans
- Accepting applications in person or by phone.
- 213-217 North 4th Street
- Phone: 215.923.2600
- Grants available for veterans and/or families of veterans.
UESF Veterans Program
- Accepting applications at this time by phone.
- 1608 Walnut Street, Suite 600
- Phone: 215.814.6888
- Email: veterans(at)uesfacts(dotted)org
For Residents of Northwest Philadelphia
19118, 19119, 19126, 19138, 19144 & 19150
- Accepting applications by phone. Processing may be delayed.
- Monday through Wednesday, 9AM-2PM
- 215.843.2340
- 35 West Chelten Avenue
- Assistance generally ranges from $300 – $400
For immigrants, refugees and asylum seekers
- Hebrew Immigrant Aid Society (HIAS)
- Only able to provide rental assistance to their current participants at this time.
- 2100 Arch Street
- 215.832.0920
For Families with Children Involved in DHS
- Contact your case manager or social worker.
For Households with a Person Living with HIV
- Direct Emergency Financial Assistance (DEFA) grant
- AIDS Fund: All Walks of Life grant
- Contact your case manager.
- If you do not have a case manager, call the AIDS Activities Coordinating Office (AACO) Hotline at 800.985.2437.
For Utility Assistance
(LIHEAP)
- LIHEAP Grants and Crisis Grants available until April 9, 2021
- Online: www.compass.state.pa.us
- Phone: 215.560.1583
- Address: 1348 Sedgley Ave
UESF Utility Grant Program
- This program is not accepting applications at this time because of the moratorium on utility shutoffs.
- Phone: 215.814.6837
- Email: utility(at)uesfacts(dotted)org
What do I need?
- Photo ID for all household members age 18 and over.
- Social Security cards and Birth Certificates for all household members.
- Proof of Income
- Pay stubs (for last thirty days)
- Employment letter (hrs, pay date(s), wages/salary)
- Award Letter from Social Security office
- Any other documentation of income
- Proof of Assets such as bank statements or inheritance award letters
- Lease Agreement
- Eviction Notice and/or Court Documents
What do I need from my landlord?
- Rental License also called a Housing Inspection License
- Certificate of Rental Suitability
- W-9 signed by landlord
- Letter with current rental balance signed and dated by landlord